Israel's leading company for speech recognition solutions.
*2700 Doctor's appointment scheduling system
Clalit Health Services appointment scheduling system.
The system enables appointments to be scheduled for five professions: ENT, gynecology, pediatrics, ophthalmology, and orthopedics. Millions of Clalit customers successfully schedule appointments with doctors using this 24/7 system 24/7. Soon, it will be possible to schedule appointments for other professions as well.
In fact, the system conducts a dialog with the customer, understands the customer's requests and schedules an appointment built around his or her needs. The system uses a unique algorithm developed by E2M offering an appointment that is an optimal fit- based on the customer's place of residence, history and past preferences. The system's performance is considered among the best of its kind.
Israel Discount Bank has installed Nuance's VocalPassword system.
The system is used to identify customers when they enter their accounts. prior to a bank transfer, the system interfaces with the bank's systems and serves hundreds of thousands of customers each month.
The system was upgraded to Version 10 by the E2M team, which has been certified by Nuance to integrate, upgrade and maintain the system.
*2407 Bank Hapoalim with speech recognition
E2MP has been installed at Bank Hapoalim for the past three years.
The system operates close to 20 speech-recognition applications such as stock quotes, ordering checks, information about account balances and more.
The system interfaces with the bank's systems and serves hundreds of thousands of customers each month.
VocalPassword by Nuance
A biometric system that enables bank customers to receive service through a voice password.
E2M is certified by Nuance to integrate and perform maintenance on the system.